To all of our patients............

A huge thank you for working with us during the COVID19 pandemic and through all of the challenges it has thrown at us. The way we are delivering care has been been transformed out of necessity and in response to mitigating the potentially devastating effect of COVID. These changes have been swift and not without hard work and an engaged commitment from you all. Our mission throughout has remained strong- to be available for all of your healthcare needs whenever they arise. Access to the care we provide will continue to evolve and we ask for your continued patience and involvement.

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Dr James Ingrey,

Medical Director

Announcements

Dr Ingrey's practice has evolved.  The goals were to embrace team-based care and ensure we can offer registration to as many patients as possible without compromising access to appointments. To assist in the management of his patients he has been joined by a Registered Nurse, Vonnie Walton. This new role will be instrumental in the delivery of care to patients with hypertension, diabetes, heart failure and chronic kidney disease. Her role will also extend to:

• PAP screening 

• Contraception advice/Contraception starts 

• Wound care

• Post discharge follow up for recently admitted patients 

Patients registered with Dr Ingrey will also have access to permanent locum physicians, Dr Sharmeen Mazaheri, Dr Alfredo Tura and Dr Olena Beattie (October). These are well established physicians within the group, each with their own area of expertise. They will be available for all of your care needs and are integral team members. Additional physicians are anticipated to assist with this model.

As earlier announced, from August 13th, Dr Roddie will be leaving Port Augusta Family Practice and relocating to Calgary with his family. We would like to thank him for his dedication and hard work since Port Augusta's opening, and wish him and his family well on their future endeavors. (We remain hopeful they will return one day and our doors will always be open should this be the case!).

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Having built established practices since their arrival in 2018, Dr Olson and Dr Hawley will be leaving Port Augusta Family Practice, effective November 1st 2020. Citing the need for a new challenge and to explore the potential of telehealth and care-delivery models, they will be moving initially to a premises in Tin Town, Courtenay.  A 3 month notification period advising patients of these changes is required, and will facilitate as smooth a transition as possible.

For more details regarding their plans, please contact Dr Olson and Dr Hawley directly............

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* Please do not call the clinic for this information unless you are calling to notify us that you wish to remain a patient at Port Augusta Family Practice.

Dr Olson and Dr Hawley have been instrumental in building our Comox location to where it is today and we will strive to maintain momentum despite their departure.  While it is anticipated many patients will follow them to their new premises, others may wish to remain with the current clinic group. This remains an option.

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Dr Ingrey is open to resuming the care of patients whose physician is leaving. For Dr Roddie's patients, this will be the default arrangement to ensure continuity and ongoing access to appointments in a familiar space. Should patients wish to make alternative arrangements, please contact the reception staff at either of our locations.  For patients of Dr Olson and Dr Hawley, Dr Nataros has an open list and our other female physicians are considering their capacity also.  Alternatively, Dr Ingrey and his team will also be an option to bridge care until our new physicians arrive......

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......Despite the challenging physician recruitment and retention landscape, 2 new physicians are expected!  In early 2021, we will be joined by Dr Suzanne Gaskell. Subsequent to this we hope to be joined by another physician, mid 2021. The pre-registration process for these lists will be announced shortly.