​`With knowledge and compassion, and in partnership with our patient`s beliefs and goals, we strive to promote complete health but most importantly, ease suffering`

Our entire team are committed to team based care, and our physicians are patient centered.

We are dedicated to the specialty of Family Practice and understand we are uniquely placed to advocate for patient's healthcare needs. We will strive to fulfill this obligation.


Dr Nataros' Practice

With immediate effect, Dr Nataros will be relinquishing his practice. Regrettably, the remaining clinic group does not have capacity to resume the care of this patient panel. This is despite Dr Ingrey's best efforts to recruit the physicians our community desperately needs.

Dr Nataros' letter to patients can be read here:  


These patients will no longer be able to seek medical attention at Port Augusta Family Practice or The Crown Isle Clinic. Instead, they will need to present to Walk-in Clinics or the Urgent Care Clinic for their ongoing medical needs. Presently there is not a physician in the community who is able to resume the traditional Family Practice medical care you need.


Patients are encouraged to return to our website for updates, should our group's situation change. In the meantime, patients can register for a community family physician, should one become available at:


While we understand the huge frustration that exists in this regard, all additional concerns you may wish to raise should be directed to the agency that can truly address this situation, the Ministry of Health.

Please be respectful of our dedicated staff during any interactions you have with them in this regard. 

Sports Medicine

Dr Andrew Robb has joined the group and is attached to Port Augusta Family Practice as a dedicated Sports Medicine Physician. Dr Robb completed his enhanced skills training in Sports and Exercise Medicine at the University of Saskatchewan in 2019. Appointments can be made with Dr Robb through a referral from your family physician. Dr Robb will be able to assess and manage acute musculoskeletal injuries, tendon injuries, arthritis, trigger fingers, joint injections and concussions.

Dr Ingrey's practice has evolved

The goals are to embrace team-based care and ensure we can offer registration to as many patients as possible without compromising access to appointments. We have 2 modern, purpose built clinics in strategic locations with both offering ample parking. The ability to offer appointments in a timely manner is key to primary care and our expansive team strives to meet this demand. With same day appointments and the ability to talk with a familiar member of your team 24/7, we continue to improve the care we can deliver. We offer tailored consultations by telephone, face to face 'virtual care' and in-person appointments. All of our physicians offer home visits to our most frail and vulnerable. 

To assist in the management of Dr Ingrey's patient list he has been joined by registered nurses, Vonnie Walton and Jenn Harrison. These new roles will be instrumental in the delivery of care to patients with hypertension, diabetes, heart failure and chronic kidney disease.  RN roles will also extend to:

  • PAP screening 

  • Contraception advice/contraception starts 

  • Wound care

  • Post discharge follow up for recently admitted patients 


Patients registered with Dr Ingrey will also have access to permanent locum physicians,:

  • Dr Justin Elliott

  • Dr Sharmeen Mazaheri

  • Dr Olena Beattie

  • Dr Alfredo Tura


These are well established physicians within the group, each with their own area of expertise. They will be available for all of your care needs and are integral team members. Additional physicians are anticipated to assist with this model.





Online appointment booking is here! To streamline appointment bookings (and beat our busy phone lines!), you can now book appointments any time from your phone or smart device. More details and the registration process can be found here




Port Augusta, Comox, Tel: 250 941 1194

Crown Isle, Courtenay, Tel: 250 338 1333