​`With knowledge and compassion, and in partnership with our patient`s beliefs and goals, we strive to promote complete health but most importantly, ease suffering`

Our entire team are committed to team based care, and our physicians are patient centered.

We are dedicated to the specialty of Family Practice and understand we are uniquely placed to advocate for patient's healthcare needs. We will strive to fulfill this obligation.

To all of our patients............

A huge thank you for working with us during the COVID19 pandemic and through all of the challenges it has thrown at us. The way we are delivering care has been been transformed out of necessity and in response to mitigating the potentially devastating effect of COVID. These changes have been swift and not without hard work and an engaged commitment from you all. Our mission throughout has remained strong- to be available for all of your healthcare needs whenever they arise. Access to the care we provide will continue to evolve and we ask for your continued patience and involvement.

Dr James Ingrey,

Medical Director


Sports Medicine

Dr Andrew Robb has joined the group and is attached to Port Augusta Family Practice as a dedicated Sports Medicine Physician. Dr Robb completed his enhanced skills training in Sports and Exercise Medicine at the University of Saskatchewan in 2019. Appointments can be made with Dr Robb through a referral from your family physician. Dr Robb will be able to assess and manage acute musculoskeletal injuries, tendon injuries, arthritis, trigger fingers, joint injections and concussions.

Dr Ingrey's practice has evolved

The goals are to embrace team-based care and ensure we can offer registration to as many patients as possible without compromising access to appointments. We have 2 modern, purpose built clinics in strategic locations with both offering ample parking. The ability to offer appointments in a timely manner is key to primary care and our expansive team strives to meet this demand. With same day appointments and the ability to talk with a familiar member of your team 24/7, we continue to improve the care we can deliver. We offer tailored consultations by telephone, face to face 'virtual care' and in-person appointments. All of our physicians offer home visits to our most frail and vulnerable. 

To assist in the management of Dr Ingrey's patient list he has been joined by a Registered Nurse, Vonnie Walton. This new role will be instrumental in the delivery of care to patients with hypertension, diabetes, heart failure and chronic kidney disease. Her role will also extend to:

  • PAP screening 

  • Contraception advice/contraception starts 

  • Wound care

  • Post discharge follow up for recently admitted patients 


Patients registered with Dr Ingrey will also have access to permanent locum physicians,:

  • Dr Justin Elliott

  • Dr Sharmeen Mazaheri

  • Dr Olena Beattie

  • Dr Alfredo Tura

  • Dr Keith Hatelid


These are well established physicians within the group, each with their own area of expertise. They will be available for all of your care needs and are integral team members. Additional physicians are anticipated to assist with this model.





Online appointment booking is here! To streamline appointment bookings (and beat our busy phone lines!), you can now book appointments any time from your phone or smart device. More details and the registration process can be found here




Port Augusta, Comox, Tel: 250 941 1194

Crown Isle, Courtenay, Tel: 250 338 1333